Customer feedback survey

iRecall's feedback surveys are automatically sent an hour after a routine appointment, triggered from your practice management data. Results are shown in real time via the secure online Hub, highlighting your strengths and areas your team may need additional focus and training on. You'll also receive email alerts to help you keep your finger on the pulse.

High rating respondents will automatically linked to Google/Facebook, or other review platforms you use, and asked to leave a review. In addition, we can automatically feed the latest positive reviews directly onto your website, boosting your website SEO. Low-scoring responses will be alerted to the practice, so you can contact the client that same day, turning a negative into a positive.

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Customer feedback survey

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